Industry Expert Speakers

  • Marilisa DeSimone, Business Development Director for Canada from Carnival Cruises

    Marilisa discussed a variety of subjects for the students, including her education, work experience, a day in the life of a BDM, a brief introduction to their CRM system, and some wonderful recommendations to consider when standing out and thinking outside the box.

    The students thoroughly loved it, and we were grateful that she took the time to put it together for us.

    Click the button below to watch the recording and type in 5dgn$5a6 for the passcode.

    Watch The Recording Here

  • Donnalea Madeley, Team Lead Manager at Godmother Travel Team

    Donnalea’s extensive knowledge, expertise and passion for designing travel experiences is exciting, challenging and rewarding. Here is the recording of her session with GCB400 students, sharing her vast knowledge and expertise in the Cruise Business.

    For Donnalea, Travel is about exploring new environments, changing perspectives and embracing new views; and if done right, it can change your life forever.”

    Watch The Recording Here

  • Erminia Gallina, General Manager of Ontario (Sales) for Air Canada Vacations

    Erminia describes herself as highly motivated, customer service oriented, and a firm believer in always putting the interests of the client first.

    Erminia's industry understanding, sales and management experience, and broad network give motivation and inspiration to our students and future travel leaders.

    Sharing her 20 years of experience as an expert in the industry, the students of CRM and Selling Course had the pleasure of learning from Erminia.

    To watch the session please click the button below and enter the password F14zi?QL

    Watch The Recording Here